Tape Drive Repair

office (952) 736-0200
fax (952) 736-0202
toll-free (888) 822-TAPE (8273)
12205 Riverwood Drive, Burnsville, MN 55337

Tape Drive, Autoloader and Library Repair

MidWest Technical is your trusted source for tape drive repair, autoloader repair and library repair.  Get it done right, the first time.

We have been an established tape drive repair facility for 25 years with excellent market-proven performance and a well-respected reputation.  All repairs are completed In-house by our experienced engineering staff.  We are noted for board level repair, read/write head replacement and firmware upgrades.

Tape drive repair by format:
LTO 4mm 8mm AIT DAT/DDS DLT/SDLT
T10000 9940 9840 VXA  9-Track 18-Track
3590 3592 QIC SLR Travan  36-Track

Tape Drive Repair By Manufacturer:

ADIC Certance DELL Exabyte HP IBM
Overland Quantum Sony Storagetek SUN Tandberg

At MidWest Technical, we can service tape drives with a variety of problems: Stuck tape, drive ate your tape, read/write errors or error codes, no power to the drive, autoloader or library, load error, failure to boot or initialize, library won't mount drive and error code 5 and error code 6 are common repairs for us.  If you experience a tape drive malfuntion, we are your one-stop shop for professional repairs.  All of our repairs are done in-house by our experienced technicians.

MidWest Technical is able to fix tape drives, all manufacturers.  We also have many years of experience with autoloader repair, such as the Dell Powervault 124T and Quantum Superloader 3 L700.  We also have a lot of experience repairing tape libraries, such as the Dell Powervault TL2000, TL4000, ML6000, ML6010 and ML6020.  We specialize in LTO tape drive repair: LTO, LTO2, LTO3, LTO4, LTO5 and LTO6.  Call us today for more information:  952-736-0200

We know how important having a reliable tape drive, autoloader or library to back up you data is.  At MidWest Technical, we stand behind our repairs with a 6 month warranty and provide free phone support to our customers.  We also offer advanced replacement and expedited repair options to get you back up and running ASAP.

Expert Autoloader/Library Repair

MidWest Technical repairs all manufacturers of autoloaders and libraries:

              Choose your manufacturer:
ADIC Dell Exabyte
FastStor
Scalar

Powervault
124T
TL2000

Magnum 1x7
EZ-17-LVD
HP/Compaq IBM Overland Data
Storageworks
1200MX/2200MX 
SureStore
TotalStorage
3490
3590
Arcvault
NEO
Quantum StorageTek SUN
Superloader3
PX Series
Scalar
M1500/M2500
L20/L40/L80
L180/L700
SL500/SL8500
StorEdge
SL500
SL8500

How the repair process works:

  • Contact us via phone, email or RMA form on this website

  • We will issue you an RMA #

  • Send your tape drive or autoloader to us

  • We will perform a no-cost repair evaluation

  • We will contact you with a repair quote:

    • If you do want the repair, we will repair your tape drive or autoloader in 3-5 days.  Or we can expedite (24 hour) the repair for only $50.00

    • If your tape drive or autoloader is found to be unrepairable, we can offer an equivalent replacement or an upgrade.

    • If you don't want us to go ahead with the repair, it will be shipped back you.  No additional charges, you only pay for the shipping.

  • Your repaired equipment comes with a 6 month warranty on the repair

    Looking to buy tape drives, autoloaders or libraries?
    Visit our online store: http://tapedrivesales.com

    MidWest Technical offers 3 to 5 day standard repair turnaround.  
    24-hour repair expediting or advance replacements available.  MidWest Technical offers a  no-cost repair evaluation.  Our technicians provide free phone support on repaired products.  We proudly back our repairs with a six month warranty.  Repair includes internal cleaning, preventative maintenance, adjustments to manufacturer specifications and testing.

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    Tape Drive Repair

    RMA

    Contact Form

    ADIC, ATL,  Archive, Benchmark, Breece Hill, Certance, Compaq, DEC(Digital), DELL, Exabyte, Fujitsu, HP, IBM, Plasmon, Oracle, Overland Data, Quantum, Q-logic, Seagate, Sony, Spectralogic, Storagetek, SUN, Tandberg, Toshiba, Unisys and more!


    Why choose MidWest             Technical?

    • No Cost Repair Evaluation

    • 6 Month Repair Warranty

    • 3-5 Day Turnaround

    • Expedited Service 24-Hour

    • Only $50 Expedite Fee

    • 20+ Years Experience

    • In-House Repairs

    • Tape Drive Rental

    • Advanced Exchanges

    • Free Phone Tech Support with Repair or Purchase



    What our customers say about MidWest Technical:
     
    The tape drive is working perfectly! ... I’m very satisfied.

    The price on the LTO 3 media looks good.  I will be getting them from you next time I need media.
     
    I want to thank you all again for being so accommodating and so easy to work with.
     

    - Anagram International

     

    ……………working like a champ and sounds a whole hell of a lot nicer –Thank you so much – I definitely will be talking to you again
    and as long as you stand by your work you just earned another new customer Great Job and Thank you!

    -  Promotion in Motion